2018 F31 LCI 330d xdrive Front camber out of spec

Discussion in '3 Series' started by Paul Roberts, Sep 21, 2019.

  1. Paul Roberts
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    Paul Roberts

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    Ok a bit of history first. I purchased this car just under a month ago from an authorised BMW dealership as it was a year old with very low mileage 2600.

    I ran my previous E91 320d into the ground, so this was a big step up and a bit of a dream car, especially the 6 cylinder engine.

    Even with a 19 inch staggered setup the ride is reasonably compliant and a big improvement on the early run flat experience which was horrendous. On my E91 I eventually swapped out the tyres for standard rubber on 16 inch rims which was great.

    Now to the main issue, basically after driving a few hundred miles, I noticed that there was a rumbling noise which was more noticeable on the motorway. It was coming from the passenger side tyre as if it was on the edge of the tyre. At first I put it down to the RFT tyres which are Bridgestones and known to be in the noisy side and then I noticed my steering wheel was off centre to the right. I decided to take the car to Wheels in Motion to get an alignment check. I’ve used them before as they are very knowledgeable and are recommended across multiple UK forums.

    Well I’m glad I checked as it showed a up an issue with the front camber which is out by over a degree. See attachments for results of the alignment.

    Now this model of car doesn’t have any toe adjustment and can only be adjusted via BMW OEM swivel bearings, however this only gives about -0.5 degree of adjustment so my car will still be out.

    I’ve got it booked into a BMW Dealer next week for investigation but I’m not holding it much hope and I’ve got a feeling that they will want to do their KDS alignment check and charge me before they do anything else.

    Anyone on the forum had a similar issue and got any tips or advice.

    Not a great start to my dream car.

    [​IMG]
     
  2. Peter
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    Peter WARLORD Site Supporter

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    Not good to read. I follow your comments, Wheels in Motion have a good reputation, and the possible 0.5 degree change from a new "+" component. Where my mind goes... is there any damage, or something worn out, like the hydro bearing in the control arm, allowing outward movement and more negative camber?

    Hope BMW spot the issue.

    Peter
     
  3. Mieke
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    Mieke WARLORD Site Supporter

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    Sorry to hear about your problem. Not good news on such a low mileage car. I would suspect damage to the left front wheel / suspension - possibly pot hole, or accident damage? I would not have thought that wear would be an issue with only 2600 miles on the clock. As you've only had the car for a month, I would be putting pressure on the selling dealer to come up with a solution. It's their responsibility after all.

    I think that toe-in, toe-out (tracking) will be fully adjustable. Do you mean camber isn't easily adjusted?
     
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  4. Peter
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    Peter WARLORD Site Supporter

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    Yes, OP is talking of camber, hence the comment on the 0.5 degree change, with a different carrier/pivot bearing with camber correction. Toe will be like any other BMW.

    Peter
     
  5. Paul Roberts
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    Paul Roberts

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    The guys at Wheels in Motion were quizzing me on the history of the car as the front camber numbers were so off.

    The car was a demo at the BMW dealer before I purchased it and I can’t see any evidence of accident damage. I had a good look today whilst the car was on the ramps at Wheels in Motion.

    I’ve definitely had no accidents or run over pot holes.

    Let’s see what the dealership comes back with and I’ll keep this post updated.
     
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  6. markyboyt
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    markyboyt

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    Check out https://www.newtis.info/tisv2/a/en/...ignment/32-00-steering-measurement/1VnZDGho6t
    That’s saying the spec for x drive is -0.50 +/- 30 which puts the left only slightly out and more so the right out of spec, from their figures I would guess their spec data has applied the non xdrive readings. Get it checked at bmw, would be best if it was at the selling dealer but I’m assuming that’s not feasible?
     
  7. Peter
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    Peter WARLORD Site Supporter

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    I see it that you are referencing the Alpina specs. Standard figures from BMW data appear to be -20' +/- 30'. With the additional correction parts being available.

    Two versions of the swivel bearing are available:
    • Version 1: Camber correction -0° 30'
    • Version 2: Camber correction 0° 30'

    Peter
     
  8. markyboyt
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    markyboyt

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    I know it says Alpina/4WD, the only other spec it lists for x-drive is the Japanese 4WD so its not clear hence why its best at BMW. Its such a pain that they changed to the offset parts rather than an actual adjustment although I guess it probably gives a better fix, sells more parts and also stops bent components being masked by adjustment.
     
  9. Paul Roberts
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    Paul Roberts

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    Just checked the BMW new car warranty terms and conditions and there’s a specific clause relating to wheel alignment as detailed below. Looks like i’m going to have a battle to get this looked into under warranty.

    BMW New Car Warranty
    Wheel alignment faults occurring as a result of a manufacturing defect are covered for the first six months or 6,000 miles, whichever occurs soonest.
     
  10. Mieke
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    Mieke WARLORD Site Supporter

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    But you should surely have some kind of warranty or guarantee from the selling BMW dealershipship?
    When all said and done, one degree is a relatively small unit of measurement. I would have thought that it wouldn't be that difficult to get it within tolerance.
     
  11. kleynie
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    kleynie WARLORD Site Supporter

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    I think you maybe are being too negative. Depending on how you approach this with your dealer and it’s obvious from the state of the wheels that you have not hit a curb/pot hole, I don’t think you’ll have any issues getting this fixed.
     
  12. Paul Roberts
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    Paul Roberts

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    Looks like this is going to be a protracted affair given my initial experience today.

    So the the car went into the local BMW dealership to assess the wheel alignment and specifically the front camber out of spec.

    After testing driving the car the BNW technician doesn’t believe there is an issue as they can’t sense the vehicle pulling to the right.

    They’ve stated that Wheels In Motion (WIM) have used the wrong spec sheet for the alignment, hence their conclusion. I’ve asked BMW to confirm the exact spec for this model and will the speak to WIM. I trust WIM but thus is a possibility as the online TIS manual doesn’t have this exact model listed. see earlier post in this thread for links.

    Also had a crap response from the selling BMW dealer stating it was fine on their AUC checks so it’s down to me. I’ve asked for a copy of the AUC checklist but doubt they will share.

    So to further investigate i need to pay for an alignment check with BMW as i’m outside i’d their new car wheel alignment warranty (6months or 6,000 miles from new). Potentially then to rectify will also be down to me.

    Next step is a complaint to BMW customer services.

    Any advice appreciated?
     
  13. edthefed
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    edthefed Site Supporter

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    Not sure where you live but worth checking the cost of a BMW alignment check.

    My local dealer last month were offering 4 wheel alignment check for £30 with the cost of any adjustments capped at £70.

    So for £100 you get the dealer 4 wheel alignment with sprint out confirming it is within spec
     
  14. Paul Roberts
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    Paul Roberts

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    Had a really good discussion with the Service Manager at the local BNW dealer who agreed to do a KDS alignment for free, as i’ve used them for servicing in the past and will do going forward.

    Attached is a copy of their KDS report which matches what Wheels in Motion report showing the front camber well out of spec.

    The implication was that the car had has some sort of trauma in that area and they can’t investigate under warranty which is fair enough.

    With this report i’m going back to the selling dealer to give them an opportunity to investigate first, before i consider involving BMW or other parties as required to get to the bottom of this and resolved.

    [​IMG]
     
  15. Tackle
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    Tackle

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    I had a very similar issue with a Merc C250 a while back. Camber and Toe was miles out on all 4 wheels, but markedly more on the front. According to the gent at ATS (4 Wheel laser place) who is actually rather good, not at all like most ATS dudes, the higher performance sedans tend to have a more race set up to give better feel and handling at speed, good for track days I have no doubt, less so for 20k PA motorway cruising. Merc refused any assistance, claiming they were in tolerance (20%out all round). They were awful all round anyhow.
     
  16. Wynne71
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    Wynne71 Site Supporter

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    “Trauma” sounds somewhat concerning. Let’s hope that the supplying dealer does the decent thing and sorts it out.
     
  17. Peter
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    Peter WARLORD Site Supporter

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    There is a big difference between ‘in tolerance’ and having geometry which is clearly way out of factory specification, like the OP’s.

    Whatever the settings, (sport suspension or standard), tolerances have to be built in. Best if we can get calibration to mid tolerances, that’s where the skill of the guy doing the alignment comes in.

    Peter
     
  18. Paul Roberts
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    Paul Roberts

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    Yeah the BMW dealership who did the KDS alignment check advised that they would looking for a misaligned (bent) component rather than trying to adjust the camber via a swivel bearing.

    I’ve sent the KDS alignment to the selling dealer and they are considering their position. It’s with their general manager so hoping they do the right thing.

    I’ll be taking the car in at some point for them to inspect.
     
  19. Peter
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    Peter WARLORD Site Supporter

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    Sounds as if you have got the right opinion, something is most likely bent. Inspection has to be included. An eagle eye and some measurements, if it was me.

    Peter
     
  20. Paul Roberts
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    Paul Roberts

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    The car has been with the seller dealer for 9 days and today after many a discussion (arguments) and putting the blame on me the dealer have finally concluded that there is a suspension fault and replacing the wishbone and tension arm should resolve the issue. They are still trying to pin it on me as the ns front wheel is buckled and they would have picked that up on their used car checks.

    once this is over i will name and shame this BNW dealer who throughout have been awful to deal and this is supposed be senior manager within the dealership whose continually try to blame me.

    i’m of a mind to just get a refund and take the hit (cash purchase) on the charge for usage. However in accordance with the Consumer Rights Act as i made them aware outside of the 30 days (37 days) i need to give them an opportunity to resolve the problem.

    As always advice and views welcomed.
     

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