Pie in the sky or what

Discussion in 'General chat' started by Ers51, Aug 2, 2020.

  1. Ers51
    Offline

    Ers51

    Joined:
    Aug 2, 2015
    Messages:
    247
    Likes Received:
    97
    Location:
    Central Scotland
    Ratings:
    +111 / 0 / -2
    Hi guys,just picked up my new to me car 330d 16plate and assumed all the documents were with it .However when home realised there was no service stamp book.Phoned dealer straight away and was assured that the “newer” models don’t have a service book now.As thread title says is this pie in the sky or am I still living in the past.

    ed.
     
    • Like Like x 1
    Last edited: Aug 4, 2020
  2. 535i MSport
    Offline

    535i MSport Site Supporter

    Joined:
    May 16, 2018
    Messages:
    521
    Likes Received:
    187
    Ratings:
    +250 / 0 / -0
    Sounds legit, based on my wife’s 2016 M3


    Sent from my iPhone using Tapatalk
     
  3. edthefed
    Offline

    edthefed Site Supporter

    Joined:
    Sep 19, 2015
    Messages:
    399
    Likes Received:
    132
    Ratings:
    +224 / 1 / -0
    Service history should be recorded on the I drive, my vehicle menu.
    Unfortunately I dont think it tells you what work was carried out just the date and mileage when serviced
     
  4. markyboyt
    Offline

    markyboyt

    Joined:
    Aug 16, 2015
    Messages:
    741
    Likes Received:
    146
    Location:
    Shropshire
    Ratings:
    +248 / 0 / -0
    Service history is on the I drive, some people buy a paper book to get stamped at the same time. On the I drive it will tell you what service items were carried out (as long as the service advisor correctly sent them before hand) and the dealer code that did the work.
     
  5. Ers51
    Offline

    Ers51

    Joined:
    Aug 2, 2015
    Messages:
    247
    Likes Received:
    97
    Location:
    Central Scotland
    Ratings:
    +111 / 0 / -2
    Thanks guys mind at rest a bit now although I’d rather see the service down in black and white with a stamp next to it .

    ed.
     
  6. Wynne71
    Offline

    Wynne71 Site Supporter

    Joined:
    Apr 3, 2019
    Messages:
    938
    Likes Received:
    317
    Location:
    West Midlands
    Ratings:
    +461 / 0 / -1
    Same with my wife’s Audi A1, no book or stamps, all stored on the car computer. The 2013 F30 I had was the same. I couldn’t get used to not having a good old fashioned paper book!
     
  7. Abh29
    Offline

    Abh29 Site Supporter

    Joined:
    Aug 3, 2015
    Messages:
    348
    Likes Received:
    76
    Location:
    North Wales
    Ratings:
    +111 / 0 / -0
    Prior to the X1 going for its first oil service the idrive records showed the Pdi being carried out. When car came back it only indicated the first oil service. I was told that the idrive does not always keep all the records just the last one but the BMW system has the full history.
    Also when car went in for the service the Vechile check was due in 16,000mile but after service it was due in 19,000miles same time as the next oil service
    I am a ludite prefer a book
     
    Last edited: Aug 2, 2020
  8. bishbosh
    Online

    bishbosh WARLORD Site Supporter

    Joined:
    Aug 15, 2015
    Messages:
    1,478
    Likes Received:
    533
    Ratings:
    +839 / 3 / -0
    I bought a service book and a BMW stamp!
     
    • Agree Agree x 1
  9. mach one
    Offline

    mach one WARLORD Site Supporter

    Joined:
    Feb 6, 2016
    Messages:
    1,724
    Likes Received:
    654
    Ratings:
    +1,094 / 1 / -2
    if it has a full BMW service history then it will be stored on the key fob. so first thing that happens at the service desk is a key read

    in the ideal world all the servicing that was carried out should be visible on the i drive under vehicle information but sadly many dealers are lazy and do not update the information on the i drive
     
  10. Singvogel
    Offline

    Singvogel Moderator WARLORD Site Supporter

    Joined:
    Jul 31, 2015
    Messages:
    1,857
    Likes Received:
    917
    Location:
    Aberdeenshire, BiH, or somewhere in between.
    Ratings:
    +1,272 / 0 / -0
    Or they get it wrong and enter Km instead of miles - failing to read the odometer correctly

    Everything should be on the i-drive - including MOTs.
     
  11. markyboyt
    Offline

    markyboyt

    Joined:
    Aug 16, 2015
    Messages:
    741
    Likes Received:
    146
    Location:
    Shropshire
    Ratings:
    +248 / 0 / -0
    They shouldn’t need to enter the odometer reading for the electronic service history, it’s done from the key read, they just have to tick or untick items as required then send the data to add it to BMW’s central server.
     
  12. mach one
    Offline

    mach one WARLORD Site Supporter

    Joined:
    Feb 6, 2016
    Messages:
    1,724
    Likes Received:
    654
    Ratings:
    +1,094 / 1 / -2
    when my car had its first service work carried out l got home checked the l drive and Nada nothing l had to wait until the car was back at the dealers to get the l drive updated with the service work that had been carried out

    l will have to look at my l drive for the MOT record as l have never noticed that on the service history
     
  13. mach one
    Offline

    mach one WARLORD Site Supporter

    Joined:
    Feb 6, 2016
    Messages:
    1,724
    Likes Received:
    654
    Ratings:
    +1,094 / 1 / -2
    just looked at my car and all service history is recorded but l could not see the MOT history

    IMG_20200802_193850-2.jpg

    IMG_20200802_193834-2.jpg
     
  14. Singvogel
    Offline

    Singvogel Moderator WARLORD Site Supporter

    Joined:
    Jul 31, 2015
    Messages:
    1,857
    Likes Received:
    917
    Location:
    Aberdeenshire, BiH, or somewhere in between.
    Ratings:
    +1,272 / 0 / -0
    It won't say MOT of course, which is purely a UK thing.

    It should say Statutory Inspection or Vehicle Inspection and has the special symbol of the double S the name of which I forget, but it looks like this - §

    Not to be confused with the Vehicle Check which is a BMW in-house every 3 year thing - IIRC

    20200802_204159[1].jpg

    20200802_204224[1].jpg

    20200802_204242[1].jpg
     
    • Agree Agree x 2
    • Informative Informative x 1
  15. Ers51
    Offline

    Ers51

    Joined:
    Aug 2, 2015
    Messages:
    247
    Likes Received:
    97
    Location:
    Central Scotland
    Ratings:
    +111 / 0 / -2
    Hi guys once again thanks for your input ....one final question ...car is on 32000mls what should it have had done to it service wise up till now .

    ed
     
  16. 535i MSport
    Offline

    535i MSport Site Supporter

    Joined:
    May 16, 2018
    Messages:
    521
    Likes Received:
    187
    Ratings:
    +250 / 0 / -0
    16 plate at 32k miles.

    Service interval based on mileage would be around 20k miles, so yours would be either that or 2 years whichever comes first IIRC.

    I would therefore expect to see two services plus one or two brake fluid changes.


    Sent from my iPhone using Tapatalk
     
    • Like Like x 1
    • Agree Agree x 1
  17. Johnny Grabble
    Offline

    Johnny Grabble Site Supporter

    Joined:
    Sep 7, 2015
    Messages:
    453
    Likes Received:
    268
    Location:
    Cheshire
    Ratings:
    +392 / 0 / -0
    All this is BMW's way of ensuring you always have your car serviced at one of their dealers rather than a decent indy who can do the same job for 1/3 of the price. There used to be something called Competiton Law that prevented companies from building monopolies like this. So if you do have it serviced at an indy, keep all the receipts.
    Jus' sayin'
     
    • Like Like x 2
  18. Wynne71
    Offline

    Wynne71 Site Supporter

    Joined:
    Apr 3, 2019
    Messages:
    938
    Likes Received:
    317
    Location:
    West Midlands
    Ratings:
    +461 / 0 / -1
    My local indie:

    https://www.kaydens.co.uk

    Always updates the car computer, even corrected the MOT date that Sytners had forgotten.
     
    • Like Like x 1
  19. Ers51
    Offline

    Ers51

    Joined:
    Aug 2, 2015
    Messages:
    247
    Likes Received:
    97
    Location:
    Central Scotland
    Ratings:
    +111 / 0 / -2
    I’m with you on that Abh....let’s start a movement..
     
  20. markyboyt
    Offline

    markyboyt

    Joined:
    Aug 16, 2015
    Messages:
    741
    Likes Received:
    146
    Location:
    Shropshire
    Ratings:
    +248 / 0 / -0
    Receipts are key, book or I drive service history is easy to fake. You can even order service books online and choose what dealer stamps you want where from a long list. At least with receipts they’re more likely to be genuine and there’s an actual paper trail if someone wanted to check.
    When BMW first brought out the idrive history it was only dealers that could upload the data to bmw servers, this meant that if an Indy was able to register a service on the idrive somehow, if ISTA was then used to restore the data it would only put stuff from the bmw server. I believe that there’s now a system or systems that indys can use to add the data properly, probably due to block exemption.
     

Share This Page